Last updated: June 25, 2026
Information we collect
We may collect your name, phone number, email address, location or area in Lucknow, preferred appointment slot, selected test or package, and any details you voluntarily share through WhatsApp, phone, email, or website forms.
How we use your information
We use your information to confirm bookings, arrange home sample collection, deliver reports, respond to questions, provide report-related support, improve our services, and maintain required diagnostic-lab records.
Medical and report data
Test details and reports are handled as confidential health information. Reports may be shared with you through WhatsApp, email, phone, or another channel you request. Please use a contact number or email address that belongs to you or is authorized by the patient.
Sharing of information
We do not sell your personal information. We may share limited information with lab staff, phlebotomists, consulting doctors/pathologists, technology providers, or service partners only when needed to complete testing, reporting, billing, communication, or legal compliance.
Payments
Payments may be collected through cash, UPI, card, or other supported methods. Payment providers may process transaction information according to their own privacy and security practices.
Cookies and website data
Our static website may use basic browser storage or third-party services for functionality, analytics, or communication links. You can control cookies and storage through your browser settings.
Data security
We use reasonable administrative, technical, and operational safeguards to protect information. No method of online transmission or storage is completely risk-free, so we encourage patients to share sensitive information only through trusted devices and accounts.
Your choices
You may contact us to correct your contact details, ask about information we hold, request report re-sharing, or ask us to stop promotional communication. Some diagnostic records may need to be retained for legal, medical, or operational reasons.
Contact us
For privacy questions, contact Jeevan Labs at labsjeevan@gmail.com or call/WhatsApp 8808310202.